FAQs
What services does KoriumLab offer?
We specialise in leather restoration and care, including:
Deep cleaning and conditioning
Color touch-ups and full recoloring
Scratch, scuff, and stain repair
Restoration of branded and heritage leather goods
How does KoriumLab ensure quality and safety?
Our team follows a technically sound, ethically responsible workflow. We use safe, tested products and tailor our approach to each item's condition and material.
Where is KoriumLab located?
We are based in Kuala Lumpur, Malaysia. Our address is are as follows:
Koriumlab, Level 1, Lot 2.08, Wisma Central, Jalan Ampang, 50450, Kuala Lumpur.
Do you offer promotions?
Yes! We run tactical promos and bundles, especially during festive seasons or studio downtime. Follow us on Instagram or Whatsapp to stay updated.
Can KoriumLab handle branded leather items?
Yes. We provide ethical, brand-conscious restoration for luxury and branded leather goods. We avoid unauthorised logo repainting and always prioritise material integrity.
Can I request a custom restoration?
Yes. We'll assess your item and recommend a tailored plan based on its condition, usage, and your goals—whether its preservation, resale, or sentimental value.
Do you offer free quotes or consultations?
We do offer free quotation and consultations provided you provided us photos of your shoe and bag conditions.
What is your return or satisfaction policy?
Our warranty period is a month after you collect your items.
Do I need an appointment, or can I walk in?
You can walk in and bring your shoe and bag.
Do you sell care products or accessories?
Currently no.
How long does a typical restoration take?
It depends on the shoe and bag conditions. Some parts we have to order it from local or overseas suppliers.
Can I request custom colour changes or dyeing?
Depends on the type of leather. We will assess it first and suggests which option is the best.
Got Questions?
Find answers to common shoe restoration concerns here.
Contact Us
Have questions about restoring your shoes? Reach out, we're here to help.
